Unfortunately, I do not have the capacity to be available to clients on a 24/7 basis. However, there are some wonderful community resources that clients can utilize for immediate support.

If you are at risk of harming yourself or someone else, please contact 911.

CRISIS & DISTRESS LINES

Suicide Crisis Helpline
Call or text 9-8-8

Good2Talk
1-866-925-5454
Text GOOD2TALKON to 686868
Message online via chat

Here 24/7
1-844-437-3247 (HERE247)
Support for mental health, addictions, and crises.
Click here for a full list of services and programs, including short-term crisis support beds.

Distress Line (Kitchener-Waterloo)
519-745-1166
General supportive listening

Telecare Cambridge Distress Centre (Cambridge)
519-658-5455
General supportive listening

Victim Services of Waterloo Region
519-585-2363 (Monday to Friday)
519-570-5143 (After hours)
Telephone support and community referrals for those impacted by crime.

Crisis Response Program
24/7 service that allows Victim Services to attend a scene of crime or tragedy and offer support, referrals, and information.
Click here for a full list of services, including on-scene crisis support. 

Women’s Crisis Services of Waterloo Region
519-742-5894 (KW)
519-653-2422 (Cambridge)
Live chat with support worker also available

Support for women and children experiencing domestic violence.
Click here for a full list of services, including emergency shelters.

CHILD & YOUTH

Kids Help Phone
Call 1-800-668-6868
Text CONNECT to 686868
https://kidshelpphone.ca
For 20 years and younger. 
24/7 support, online chat option. 

Distress Line for Youth
519-745-9909
Phone support for individuals 18 years old and younger

The Youth Line
519-745-1166
Phone support for individuals 18 years old and younger

SEXUAL VIOLENCE

Sexual Assault Support Centre of Waterloo Region
519-741-8633
24/7 support for survivors of sexual violence
Click here for a full list of services, including hospital and court accompaniments, as well as single-session, quick access counselling

1 in 6
24/7 online support group (i.e. messaging) for male survivors of sexual violence
Click here to access the service.

The EARS Line
519-570-3277
For adult male victims of sexual abuse

mobile support &
crisis beds

Safe Haven Youth Services
519-749-1450
For youth 12 and up to 18th birthday
Click here for more information

Thresholds Homes and Supports
519-579-0751
Offers Crisis Stabilization Beds Program for short-term, non-medical supportive care
Click here for more information

IMPACT (Integrated Mobile Police and Crisis Team)
1-844-437-3247
When police attendance may be required, this team ensures a mental health professional accompanies the officers.
The mental health team is only available 8am-midnight.
Click here for more information.