complaints process for counselling.jpg

complaints process

Counselling Services for Waterloo Region

 
 

I hope to work collaboratively with you in order to create a relationship that can facilitate meaningful change in your life. Therefore, it is important to me that you get the kind of service that is respectful and ethical. If there is something about your sessions that doesn’t feel effective, I encourage you to talk to me about your concerns.

In terms of behaviour that goes beyond regular session feedback, there are checks and balances in place to ensure client rights and safety. Please see below for the regulatory body that sets the guidelines for ethical practice and manages complaints about therapists.

Ontario college of social workers and social service workers

As a Registered Social Worker, I am registered with the Ontario College of Social Workers and Social Service Workers (OCSWSSW), which is a regulatory body that ensures ethical practice and protects public interest. If you ever have a concern about a behaviour that you feel is unethical, this is who you would reach out to for support.

 
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