Crisis & Distress Lines

Here 24/7
1-844-437-3247 (HERE247)
Support for mental health, addictions, and crises.
Click here for a full list of services and programs, including short-term crisis support beds.

Victim Services of Waterloo Region
519-570-5143
Telephone support and community referrals for those impacted by crime.
Click here for a full list of services, including on-scene crisis support. 

Sexual Assault Support Centre of Waterloo Region
519-741-8633
24/7 support for survivors of sexual violence
Click here for a full list of services, including hospital and court accompaniments. 

EARS Line
519-570-3277
1-800-553-3277
Telephone support for male survivors of sexual violence. 

Distress Line (Kitchener-Waterloo)
519-745-1166
General supportive listening

Distress Line (Cambridge)
519-658-6805
General supportive listening


Child & Youth

Kids Help Phone
1-800-668-6868
For 20 years and younger. 
24/7 support, including phone and web counselling
Click here for teen-specific information and here for kid-specific information. 

Distress Line for Youth
519-745-9909
Phone support for individuals 18 years old and younger


Additional Crisis Support

Sexual Assault and Domestic Violence Treatment Centre
519-749-6994 (St. Mary's General Hospital, Kitchener)
519-621-2330 (Cambridge Memorial Hospital, Cambridge)
Click here for details of their 24-hour services, including medical, forensic, and crisis support. 

If you would like to be accompanied by a support person, the Sexual Assault Support Centre of Waterloo Region has volunteers available for you. You can reach them during business hours at 519-571-0121 or the 24/7 crisis line at 519-741-8633.